Birmingham City FC
WHEELCHAIR DEPENDENT SUPPORTERS
Birmingham City Football Club takes pride in its new and improved facilities for wheelchair dependent supporters. BCFC and BCDSC wishes to make the most appropriate use of these facilities by providing them to disabled people who are unable to sit in any other part of the stadium. Access to this facility will be by those people who meet the eligibility criteria described as follows:
Criteria for Access to the Wheelchair Areas
Individuals using, or wishing to apply for use of the wheelchair platforms or areas must meet the following criteria:
Wheelchair using applicants must be largely dependent on a wheelchair for mobility purposes or not capable of walking a distance further than that required to reasonably and safely access any other part of the stadium.
The Club recommends that wheelchair dependent applicants be accompanied by a person who is capable of supporting the disabled person's needs in the event of any emergency evacuation. People wishing to apply for places on the wheelchair platforms or areas should apply to the BCFC Ticket Office.
Supporters with Learning Difficulties
Supporters with learning difficulties can be accommodated in the stadium by various means but it is normally possible for them to use ordinary stand seating. If, for whatever reason, any person with a learning difficulty feels that ordinary stand seating would be unsuitable for them, they should contact BCFC Ticket Office for further information. Supporters with Learning Difficulties can also be aided by a Personal Assistant if required.
Ambulantory Disabled Supporters
Birmingham City recognises that there are considerable numbers of people in the community who use wheelchairs mainly for outdoor mobility purposes but are not necessarily confined to their wheelchair. There are also many people suffering severe walking difficulties who may wish to watch a match. There are also people with learning difficulties or debilitating illnesses. For the purposes of this policy and the administration of the facility this category of people will be termed 'ambulatory disabled supporters' and they will be asked to follow the procedure below in order to attend a match; A disabled person may be asked by the Club to provide qualifying documentation relating to their condition in order to qualify for a disabled seat.
These supporters will be offered the opportunity of being seated in the designated ambulatory area of the stadium. Tickets for people in this position should be applied for by contacting the BCFC Ticket Office who will provide all the relevant information for applications.
SUPPORTERS WITH INFIRMITIES
Birmingham City Football Club recognises that elderly people now form a larger part of the population than younger people. The Club therefore recognises that some of its longest serving supporters with infirmities may require to be relocated into a more appropriate area of the stadium.
CAR PARKING FOR DISABLED SUPPORTERS
Birmingham City FC provides 6% of its parking places available to disabled supporters. These are allocated to supporters with the most severe mobility difficulties and requests for the remaining places can be made by people with other disabilities. Applications are to be made in writing either by post, email, fax or textphone on a seasonal basis (during the annual closed season period of May-July) to the Disabled Liaison Officer, John Starkey, Birmingham City Football Club, St. Andrew's Stadium, Birmingham B9 4RL. Fax: 0121 773 3803; Textphone number to be confirmed shortly. Each request will be judged on its individual merit. Birmingham City would ask that people recognise that there are only a limited number of places available and it will not be possible to accommodate everyone who has a Blue / Orange badge.
Away Supporters Disabled Parking
This is available on the Visitors Car Park, Coventry Road on a "first come first serve basis". Admission is only permitted on this car park up until one hour before kick off. Away supporters are advised to contact the Club Safety Officer prior to the match to ensure that their name is left on the car-parking list on the Visitors Car Park gate. Please contact Peter Smith, Safety Officer: Tel: 0844 557 1455 / email: peter.smith@bcfc.com; these supporters will also be expected to produce their blue/orange disabled parking badge upon arrival at the Stadium.
Supporters with Learning Difficulties
Supporters with learning difficulties can be accommodated in the stadium by various means but it is normally possible for them to use ordinary stand seating. If, for whatever reason, any person with a learning difficulty feels that ordinary stand seating would be unsuitable for them, they should contact BCFC Ticket Office for further information. Supporters with Learning Difficulties can also be aided by a Personal Assistant if required.
Ambulantory Disabled Supporters
Birmingham City recognises that there are considerable numbers of people in the community who use wheelchairs mainly for outdoor mobility purposes but are not necessarily confined to their wheelchair. There are also many people suffering severe walking difficulties who may wish to watch a match. There are also people with learning difficulties or debilitating illnesses. For the purposes of this policy and the administration of the facility this category of people will be termed 'ambulatory disabled supporters' and they will be asked to follow the procedure below in order to attend a match; A disabled person may be asked by the Club to provide qualifying documentation relating to their condition in order to qualify for a disabled seat.
These supporters will be offered the opportunity of being seated in the designated ambulatory area of the stadium. Tickets for people in this position should be applied for by contacting the BCFC Ticket Office who will provide all the relevant information for applications.
It should be noted that should an ambulant supporter wish to purchase an Ambulant ticket in a non-designated ambulant area of the stadium; such ticket will be charged at full match price with no charge for a Personal Assistant.
The Club also recognises that disabled people also have families and indeed may wish to attend a match as a family and therefore the club provides a designated ambulatory area within the Family Stand.
SUPPORTERS WITH INFIRMITIES
Birmingham City Football Club recognises that elderly people now form a larger part of the population than younger people. The Club therefore recognises that some of its longest serving supporters with infirmities may require to be relocated into a more appropriate area of the stadium.
CAR PARKING FOR DISABLED SUPPORTERS
Birmingham City FC provides 6% of its parking places available to disabled supporters. These are allocated to supporters with the most severe mobility difficulties and requests for the remaining places can be made by people with other disabilities. Applications are to be made in writing either by post, email, fax or textphone on a seasonal basis (during the annual closed season period of May-July) to the Disabled Liaison Officer, John Starkey, Birmingham City Football Club, St. Andrew's Stadium, Birmingham B9 4RL. Fax: 0121 773 3803; Textphone number to be confirmed shortly. Each request will be judged on its individual merit. Birmingham City would ask that people recognise that there are only a limited number of places available and it will not be possible to accommodate everyone who has a Blue / Orange badge.
Away Supporters Disabled Parking
This is available on the Visitors Car Park, Coventry Road on a "first come first serve basis". Admission is only permitted on this car park up until one hour before kick off. Away supporters are advised to contact the Club Safety Officer prior to the match to ensure that their name is left on the car-parking list on the Visitors Car Park gate. Please contact Peter Smith, Safety Officer: Tel: 0844 557 1455 / email: peter.smith@bcfc.com; these supporters will also be expected to produce their blue/orange disabled parking badge upon arrival at the Stadium.
